Bosworth Battlefield Centre Reopening FAQs
Coronavirus (covid-19) update
Focusing on the health and wellbeing of our staff and customers is our top priority. In line with national guidance and government recommendations the exhibition, shop and toilets are open daily from 10:00am to 5.00pm with the following systems in place:
Caring about your safety
To help you feel safer visiting us, we have:
- Undertaken full risk assessments against national Covid-19 guidance.
- We are accepting contactless card payment only, creating a cashless environment.
- Put in Safety screens at till points to increase protection at key points.
- Installed public hand sanitising points and an increased cleaning regime at regular intervals throughout the day.
- Created one-way systems operating where possible, as well as signage to guide you.
- A mobility scooter can be borrowed for two hours, booking essential. It will be sanitised before and after use.
- Group bookings of 10 or more must be booked in advance to receive the group payment rate.
- Joint tickets with the RIII Centre and the 1620s House are not currently available.
In return, we ask that you help us by:
- Please consider wearing a face covering when inside the exhibition and all other buildings on site.
- Please respect other visitors, staff and volunteers by maintaining a social distance.
- Wash your hands regularly for 20 seconds or more and particularly after contacting surfaces in public areas.
- Please continue to use our hand sanitising stations.
- Follow one-way systems and respect new signage or verbal instructions.
- Take personal responsibility for and properly supervise children who are part of your booking, to ensure that they observe social distance and good hygiene practice.
Frequently Asked Questions
How long should I allow for my visit?
Bosworth – We anticipate you will need around 1 hour to enjoy the exhibition space.
Can I turn up on the day and buy a ticket?
You can purchase an Exhibition and Guided Walk ticket when you arrive on site, however you can book on-line before your visit by calling 01455 290429 or through our bookings section on the website.
Can I go into the exhibition at any time?
The Exhibition opens at 10:00am and the last admission time is 4:00pm, the Exhibition closes at 5:00pm.
What if I have already bought a ticket in the past that is still valid for free admission?
You are welcome to visit us on your return ticket. It is valid for a year from the date of purchase. You will see that return visit tickets are shown on our booking site, you will need to select all those that apply to your visit. The return ticket will be valid for its original duration.
Are your customer toilet facilities open?
Our customer toilet facilities are open for use. We have two blocks of toilets, one situated in the top courtyard and one under the archway of the Tithe Barn.
Will I meet other customers while in the exhibition?
We are operating a one way system through the Exhibition. You will enter through the ticket office and exit via the shop. Please be mindful of other visitors. Do not enter if you have any symptoms of Covid-19. Your are welcome to wear a face covering, it will help keep the rates down.
Will I be able to touch audio visual displays and other objects?
All non-essential objects have been removed from our exhibition spaces, so we are limiting the number of objects that can be touched. To access touch screens and any interactive, ‘hands-on’ elements of displays we will issue you with a stylus when you are welcomed. This can be used to activate touch screens and lift interactive gallery elements (where this is still allowed), without making physical contact. Stylus should be returned at the end of your visit and will be cleaned / quarantined for 72 hours before being re-issued. We would encourage visitors not to touch objects or displays that are not interactive or have been marked as not in use. Regular use of hand sanitiser and hand washing for at least 20 seconds is encouraged where possible. Sanitisation stations are available at key locations in the exhibition, should you not have your own hand sanitiser.
Mobility Scooter Hire
We have two mobility scooters which are available to hire for up to 2 hours, in order to comply with Government guidelines, the mobility scooter will be sanitised before and after use. Booking is essential, for more information telephone 01455 290429.
Our only offer is Stay, Play & Explore – Just For Two and Family Breaks, which are incorporated in the booking system. We have suspended all previous partner discounts in view of the Covid pandemic and the administration of these as part of our pre-booking system.
Will there be catering facilities available?
The 1485 Tithe Barn Cafe opening hours are Saturday to Wednesday, 10.00am to 2.00pm. There are ten tables inside the Tithe Barn, booking is advisable, telephone 01455 291048.
Do I need to wear a face covering?
Following current Government guidance, it is optional that you wear a face covering while inside the event venue. If you wear a face covering it will help keep the rate down.
- Due to other measures in place, such as Perspex screens at till points, in line with current Government guidance, staff and people acting on our behalf, for example, speakers and performers, who are working inside, will not be wearing face coverings unless they have made a personal choice to do so. In some instances, a visor may be used by speakers / performers based on personal circumstance or choice.
Will you be undertaking additional cleaning of the public spaces?
As well as our normal programme of keeping the exhibition clean, additional sanitisation of key areas such as interactive elements, handrails and seats will be undertaken before opening, at regular intervals throughout the day and after closing.
What if I need first aid, or there is an emergency?
In these uncommon circumstances, we have revised our procedures and are following guidance on the use of Personal Protective Equipment. Our Front of House staff are aware of these new procedures and will issue appropriate instructions to visitors if required.
Can I visit if I have been in contact with someone with suspected symptoms of Covid-19, or have the symptoms myself?
In line with Government advice you should not visit if you believe you may have come into contact with someone with suspected symptoms of Covid-19, or you believe you have the symptoms yourself. You should stay at home and isolate yourself, seeking advice from the NHS 111 service.
What should I do if I develop symptoms within 14 days of my visit?
Please contact us to let us know so that we can manage this with the national track & trace process.
As part of the booking process, you will be asked to provide your contact details, including name, address, telephone number and e-mail. Everyone over 16 years will provide this information. We will hold these details in our electronic booking system in order that they can be provided to the track & trace process, if required.
We also operate the NHS Track and Trace QR code on site and encourage all customers to register with the App when arriving on site.